To test for this, perform a diagnostic startup (see Troubleshooting for conflicts with other software Other software on the computer may conflict with the AutoCAD startup (e.g., antivirus, anti-spyware, or other security programs). If AutoCAD runs, remove /safemode and inspect the folder %appdata%\Autodesk\ApplicationPlugins to remove any plugin one by one to see which one causes AutoCAD to crash.
Run AutoCAD with the start-up switch /safemode, see How to launch an AutoCAD Product without any plug-ins or add-ons. If there more than one display adapter exists, try to disable one of them from device manager in Windows. Then download the software installation files with Download Now and reinstall. Uninstall and reinstall Visual C++ libraries (see How to remove and reinstall Microsoft Visual C++ Runtime Libraries). Remove custom content. Custom content such as shortcuts, templates, menu/cui files, and tool palette files, may not be compatible, especially for previous releases of AutoCAD. The DLL file may have a version number as part of its file name, such as OGSCertificationUtility-6_3.dll. Rename the OGSCertificationUtility.dll file in C:\Program Files\Autodesk\AutoCAD 20xx by adding. If the Autodesk Desktop App launches with a spinning circle, open the Task Manager and end the task for the Autodesk Desktop App. Uninstall A360 Desktop (see How to uninstall A360 Desktop and A360 Desktop Retirement - June 19th, 2018). Make sure that all system requirements are met:. Delete temporary files (see How to delete temporary files in Windows). Try using only one monitor if multiple monitors are used. Disable hardware acceleration (see Starting AutoCAD-based products without hardware video acceleration). Reset license files (see Reset license activation for an Autodesk product for stand-alone license with single-user access). Force software to use the high-performance graphics adapter (see How to configure Autodesk software to use high performance graphics). Update to the latest graphics driver (see How to update to the latest certified video driver). Reset AutoCAD to default settings (see How to reset AutoCAD to defaults). 
Install the latest updates for AutoCAD (see Install Updates, Add-ons, and Enhancements). Do one or more of the following, testing AutoCAD after trying each solution:
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